Fidelity Impact on Organizational Quality

We have data from some of our long-standing customers who are now delivering high-quality services because they have a process in place at their organization to collect treatment fidelity data. 

As you can see below, multiple organizations were underperforming at months one and three of engaging in this process, as indicated by the data points below the dotted line at 80% fidelity. However, once most organizations reached months six and twelve all were delivering services in accordance with industry standards. Here is a different way to look at the data. Multiple organizations were underperforming at months one and three of engaging in this process, as indicated by the large standard deviation from the mean. However, once they reached months six and twelve all were delivering services in accordance with industry standards. 

These data reveal that organizations can course correct when they have access to these fidelity data. Bravo to our customers who are some of the few that are tracking this critical information!